2. User Eligibility

Our services are intended for individuals who are at least 18 years of age. By using this website, you represent that you meet this age requirement. If you are between 13 and 18, you may only use this site under the direct supervision of a parent or legal guardian.

3. License and Permitted Use

ORA Covers grants you a limited, non-exclusive, and revocable license to access our website for personal and commercial shopping purposes. You are strictly prohibited from:

• Using the website for any fraudulent or illegal activities.
• Attempting to breach security or disrupt website performance.
• Extracting data or content through automated scripts or scraping tools.
• Impersonating ORA Covers employees or representatives.

4. Intellectual Property

All content displayed on oracovers.com, including logos, graphics, text, and product designs, is the exclusive property of ORA Covers. No portion of this site may be reproduced, copied, or redistributed without our express written consent.

5. Design and Production

Since we specialize in custom covers, accuracy is essential:

• Measurements: Customers are solely responsible for providing accurate measurements. ORA Covers is not liable for fitting issues resulting from incorrect user data.
• Colors: While we aim for precision, slight variations in color may occur due to screen settings and industrial printing processes.
• Response Time: If additional information or proof approval is requested, customers must respond within 3 business days to avoid production delays.

6. Shipping and Delivery

Delivery dates provided on the website are estimates only. ORA Covers is not responsible for delays caused by logistics partners, customs clearance, or public holidays. Once a shipment is handed over to the courier, the risk of loss passes to the customer.

7. Returns and Refunds

Due to the custom-made nature of our products, refunds are only issued in cases of manufacturing defects or errors made by ORA Covers. Claims must be filed within 90 days of purchase with photographic evidence. Shipping charges are non-refundable.

8. Limitation of Liability

ORA Covers and its affiliates shall not be liable for any indirect, incidental, or consequential damages (including loss of profits) arising from the use of our products. Our total liability is limited to the amount paid for the specific product in question.

9. Store Credit & Wallet

Any store credit issued is valid for 180 days from the date of credit. Credits are non-transferable and cannot be withdrawn as cash. We reserve the right to cancel credits if fraudulent activity is suspected.

10. Dispute Resolution

Any legal disputes arising from these terms shall be settled through confidential binding arbitration. Users agree to resolve issues on an individual basis rather than through class-action lawsuits.