2. Information We Collect

We collect information in these categories:

• Information you provide: name, email, phone, shipping/billing address, order details, measurements, and messages you send us.
• Order/payment details: payment is processed securely by payment providers; we do not store full card details on our servers.
• Technical data: device/browser information, IP address, and basic usage data (pages visited, actions on site).

3. How We Use Your Information

We use information to:

• process and fulfill orders (manufacturing, shipping, delivery updates)
• provide customer support and respond to inquiries
• manage returns, replacements, and service requests
• improve our website, products, and sizing/measurement experience
• prevent fraud and secure our systems

4. Sharing of Information

We do not rent your personal information. We share information only when required to deliver services, such as:

• Shipping/logistics partners to deliver your order.
• Payment processors to process transactions securely.
• Service providers (e.g., website hosting, analytics, customer support tools) under confidentiality obligations.
• Legal requirements when required by law, court order, or valid government request.

5. Marketing, Email, SMS/WhatsApp

If you share your contact details, we may contact you for order updates and support. Where permitted, we may also send promotional messages about products or offers.

• Email: You can unsubscribe anytime using the unsubscribe link in our emails.
• SMS/WhatsApp: You can opt out by replying “STOP” (or using instructions provided in the message).

6. Cookies

Cookies help our site function properly, remember preferences, and understand usage. You can control cookies via your browser settings. Disabling cookies may impact some features of the website.

7. Security

We use reasonable security measures to protect your information (such as HTTPS encryption and access controls). However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may request to:

• access a copy of your personal information
• correct or update your information
• delete your information (subject to legal/operational limitations)
• opt out of marketing communications

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal data from children.

10. Contact Us

For privacy questions or requests, contact:

• Email: privacy@oracovers.com
• Support: support@oracovers.com
• Phone: +1 (800) 000-0000